Return and Refund Policy

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Refund Policy

1. Returns

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 14 days of receiving your order for a full refund or exchange. Please note that all returns must be unused,  and in their original packaging.

2. Refunds

Refunds will be issued to the original method of payment used at the time of purchase. Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed within 3 days.

3. Exchanges

If you would like to exchange an item for a different size, material, or model, please contact us to arrange for an exchange. Exchanges are subject to product availability. If the desired item is not available, we will issue a refund instead.

4. Non-Returnable Items

Certain items are non-returnable, including:

• Customized or personalized items
• Items marked as final sale
• Perishable items
• Hazardous materials

5. Shipping

Customers are responsible for all shipping costs associated with returns, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for your return.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will work with you to arrange for a replacement or refund.

7. Contact Us

If you have any questions about our refund policy, please contact us at sleekharvest@outlook.com.